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Orders
Below are some of are common questions about orders
How do I make a purchase?
You can make a purchase by visiting our online store. Simply shop online at www.pattayaclothing.com to explore our collection and place your order!
How do I know if my order is confirmed?
Once your order is confirmed, you'll receive a confirmation email with a tracking ID. You can use this ID to track the status of your order.
Can I change my shipping address after my order is placed?
Yes, you can change your shipping address within 24 hours of placing your order. Please contact our sales team at Pattaya Clothing by emailing us at sales@pattayaclothing.com for assistance.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
When will my order be shipped?
Orders are typically processed within 1-2 business days. Once processed, they are shipped within 1 business day.
What is your return policy?
We offer easy returns and exchanges within 2 days of delivery.
Conditions for returns and exchanges:
The product must be in its original condition (unworn, unwashed, and undamaged).
Original tags and packaging must be intact.
Return shipping charges will be borne by the customer based on their city.
For damaged or defective items, please contact customer support with a high-quality video proof of package opening to arrange for a replacement or refund.
How long will it take until I receive my order?
After processing (1-2 business days) and shipping (1 business day), the total estimated time to receive your order is 2-3 business days depending on your location.